Mona Gokani DDS

Dental Treatment Coordinator

Pleasanton, CaliforniaFull-time
$25 - $35 hourly
About the Job
Job details:
  • Strong understanding of dental insurance and benefits (PPO plans only) No HMO. No Medicaid.
  • Excellent communication skills and a positive, team-oriented attitude.
  • This is an excellent opportunity to grow your skills in a supportive office with hands-on training and a team that truly wants to see you succeed.
  • Dental office: 2 years (Required).
  • Accurate treatment planning.
  • Presenting treatment plans clearly and confidently to patients.
  • Strong understanding of PPO plans, coverage, and dental insurance guidelines.
  • Reviewing insurance benefits, frequency limitations, downgrades, and out-of-network coverage with patients and explaining estimated costs.
  • Scheduling patients efficiently and managing the daily schedule.
  • Coordinating patient flow and ensuring an exceptional patient experience.
  • Updating and maintaining accurate records in the dental software.
  • Communicating with patients about follow-ups, financial arrangements, and upcoming appointments.
  • Ensuring compliance with HIPAA and office protocols.
  • Maintain accuracy in documentation and follow-up communication.
  • Insurance verification for patient plans and coverage.
  • Maintain AR (Accounts Receivable) report current and up-to-date.
  • Post insurance and patient checks to accounts.
  • Send insurance claims promptly and track payment status.

Job Type: Full-time.